Frequently Asked Questions (FAQ)
Here are some common questions about ArianeG and our fragrances. If you don’t find your answer here, please don’t hesitate to contact us.
About Our Fragrances
Q1: What type of fragrances does ArianeG offer? A1: We specialize in a diverse range of fragrances, including Eau de Parfum (EDP), Eau de Toilette (EDT), body mists, hair mists, roll-on perfume oils, and solid perfumes. Our collection caters to various preferences, from light and fresh to rich and intense scents.
Q2: How can I choose the right fragrance for me? A2: Choosing a fragrance is a personal journey! We recommend considering the scent family you enjoy (e.g., floral, fresh, woody, amber), the concentration you prefer (e.g., EDP for long-lasting, body mist for a light refresh), and the occasion you’ll be wearing it for. Our product descriptions provide details on notes and intensity to help guide you.
Q3: How long do your fragrances last on the skin? A3: The longevity of a fragrance depends on its concentration and your individual skin chemistry. Generally:
- Parfum/EDP can last 6-12+ hours.
- EDT typically lasts 3-5 hours.
- Body/Hair Mists last 1-3 hours.
- Roll-on Perfume Oils and Solid Perfumes can last several hours, often diffusing closer to the skin.
Q4: Are your fragrances suitable for sensitive skin? A4: Many of our fragrances, especially roll-on perfume oils and solid perfumes, are alcohol-free, making them ideal for sensitive skin. For our alcohol-based sprays, we recommend testing a small amount on a discreet patch of skin first if you have known sensitivities.
Ordering & Shipping
Q5: What payment methods do you accept? A5: We accept all major credit cards and other secure payment options available through our website checkout.
Q6: Do you ship internationally? A6: Currently, ArianeG primarily ships within the United States. Please check our shipping policy on the website for the most up-to-date information on delivery areas and options.
Q7: How can I track my order? A7: Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package’s journey.
General Inquiries
Q8: What are your business hours? A8: Our online store, arianegrandafragrances.store, is open 24/7 for your shopping convenience. For customer support via phone or email, we respond during standard business hours, Monday through Friday, 9:00 AM – 5:00 PM PDT.
Q9: How can I contact customer support? A9: You can reach us by email at [email protected] or by phone at +1 (863) 359-6547. You can also visit our Contact Us page on the website.